🏒 For Organisations & Government Partners

Scale your senior care
capacity across Ontario.

RoyalCare Health Services partners with municipalities, government agencies, healthcare organisations, LTC facilities, and social service providers across Ontario β€” supplying certified, Ministry-compliant caregivers at the scale and speed your clients need.

πŸ›οΈ Municipal Governments πŸ₯ Long-Term Care Homes 🏊 CCAC & Ontario Health atHome πŸ‘©β€βš•οΈ Home Care Agencies 🏣 Retirement Residences πŸ“ˆ Healthcare Networks
82
Ontario Cities
Served
9+
Years Delivering
Government-Grade Care
24–48h
Average Placement
Turnaround
100%
Ministry-Compliant
Placements
Who We Partner With

Trusted by the organisations Ontario seniors depend on.

RoyalCare Health Services works directly with the institutions, agencies, and governments responsible for senior care in Ontario β€” delivering vetted, credentialed caregivers wherever they are needed, at the scale required.

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Long-Term Care Homes

We supply RNs, RPNs, PSWs, Dietary Aides, and Cooks to LTC homes across Ontario β€” Ministry-oriented, fully screened, and able to start within 24–48 hours for urgent shift coverage or longer placements.

Shift CoverageCasual PoolsPermanent Hire
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Municipal Governments

We partner with Ontario municipalities including the City of Toronto, York Region, Dufferin County and others to extend in-home care capacity for senior residents β€” as a vendor, subcontractor, or overflow provider.

City of TorontoYork RegionDufferin County
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Ontario Health atHome & CCAC

As a qualified home care provider, RoyalCare supplements publicly funded care streams β€” providing overflow capacity, specialty services, and rapid-response placements when wait times exceed acceptable thresholds.

Overflow CapacitySpecialty CareRapid Response
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Home Care Agencies

Agencies including Bellwoods, Bayshore, Paramed, and similar organisations use RoyalCare as a subcontract partner when caregiver capacity is constrained β€” ensuring no client ever goes without care.

BellwoodsBayshoreParamed
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Retirement Residences

We supply certified PSWs and healthcare support staff to retirement homes and assisted living communities across Ontario β€” providing flexible staffing solutions under the Retirement Homes Act framework.

PSW StaffingDining SupportActivation Staff
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Hospitals & Health Networks

Hospital discharge planning teams partner with RoyalCare to ensure patients β€” particularly seniors β€” have certified in-home care arranged before discharge, reducing readmission rates and freeing acute beds.

Discharge PlanningPost-Acute CareALC Reduction
What We Supply

Every role and service your organisation needs.

RoyalCare Health Services supplies a full complement of healthcare and support roles β€” all screened, credentialed, and placement-ready.

Role or Service Credentials Required LTC Homes Home Care Municipalities Hospitals
Registered Nurses (RN)CNO Active Registrationβœ“βœ“βœ“βœ“
Registered Practical Nurses (RPN)CNO Active Registrationβœ“βœ“βœ“βœ“
Personal Support Workers (PSW)PSW Certificate, VSS Checkβœ“βœ“βœ“βœ“
Dietary AidesFood Handler Cert, VSS Checkβœ“β€”βœ“βœ“
CooksFood Handler Cert, Safe Food Handlingβœ“β€”βœ“β€”
Companion CaregiversTraining Cert, VSS Checkβ€”βœ“βœ“β€”
Dementia Specialist PSWsPSW + Dementia Trainingβœ“βœ“βœ“β€”
Palliative Care SupportPSW + Palliative Trainingβœ“βœ“βœ“βœ“
Compliance & Standards

Every placement meets Ontario's highest standards.

Every caregiver RoyalCare places with a partner organisation meets the screening, credentialing, and compliance requirements of Ontario's Long-Term Care Homes Act, the Retirement Homes Act, and IPAC standards β€” with full documentation available on request.

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Vulnerable Sector Screening

Full VSS police clearance on every caregiver before any placement β€” results documented and available to partner organisations.

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CNO Verification

All RN and RPN placements confirmed active and in good standing with the College of Nurses of Ontario prior to shift start.

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IPAC Trained

All caregivers complete Ontario Infection Prevention and Control training aligned with LTC and retirement home standards.

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Ministry-Compliant Orientation

Staff placed in LTC settings are oriented to Ministry of Long-Term Care documentation, reporting, and resident rights requirements.

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Food Handler Certification

All Dietary Aides and Cooks hold valid Ontario Food Handler Certificates β€” verified and on file.

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WSIB Coverage

RoyalCare carries full WSIB coverage for all temporary and contract placements. Clearance certificates provided on request.

How It Works

From first contact to first shift β€” fast.

We have built our partnership process to match the speed and reliability that government and healthcare organisations require. No bureaucratic delays. No credentialing surprises.

1
Submit Your Partnership Application
Complete the application form below or call us directly at 647-557-2986. Tell us your organisation type, service area, staffing volume, and any specific credentialing or compliance requirements.
2
Partnership Assessment Call
A senior RoyalCare account manager will contact you within one business day to review your requirements, confirm compliance alignment, and establish a Service Agreement or Master Service Agreement (MSA) tailored to your organisation.
3
Onboarding & Roster Building
We pre-identify and orient a roster of vetted caregivers to your facility, protocols, and requirements β€” so when you need someone, they are already familiar with your environment.
4
Submit Requests β€” We Fill Them Fast
Once onboarded, submit staffing requests via phone, email, or your preferred channel. Most requests in Ontario are filled within 24–48 hours. Urgent same-day coverage available via our 24/7 staffing line.
5
Ongoing Partnership & Quality Assurance
Your dedicated account manager monitors performance, manages documentation, handles replacements immediately, and provides regular utilisation reports β€” keeping your team informed and compliant.
What Partners Say

Trusted by organisations across Ontario.

Long-Term Care Home Β· Hamilton, ON
"RoyalCare filled a critical PSW gap at our facility within 24 hours. The staff arrived oriented and professional. Three years later they remain our first call for supplemental staffing."
S
Sandra L., Director of CareLong-Term Care Home Β· Hamilton
Municipal Social Services Β· York Region, ON
"We needed a reliable home care partner to extend our capacity for seniors on the municipal registry. RoyalCare has been consistent, compliant, and easy to work with at every step."
M
Michael B., ManagerSenior Services Β· York Region
Home Care Agency Β· Toronto, ON
"When our own caregiver pool runs short, RoyalCare is the only subcontract partner I trust to send someone without additional vetting. Their screening standards match ours."
C
Christine W., Operations DirectorHome Care Agency Β· Toronto
Hospital Discharge Planning Β· Mississauga, ON
"RoyalCare has become an essential part of our discharge pathway for elderly patients. Having a trusted home care partner ready reduces ALC days and gives families peace of mind."
A
Angela T., Discharge CoordinatorHospital Β· Mississauga
Common Questions

What organisations typically ask us.

Yes. RoyalCare Health Services partners directly with Ontario municipal governments including the City of Toronto, York Region, Dufferin County, and others to provide home care services for senior residents. We operate as a qualified vendor, subcontractor, or overflow capacity partner depending on the municipality's procurement structure. We are experienced with Ontario government contracting requirements and can provide all necessary compliance documentation.
Yes. RoyalCare Health Services regularly serves as a subcontract partner for other home care agencies when their own caregiver capacity is constrained. Our screening and credentialing standards are designed to meet or exceed the requirements of Ontario's major home care agencies. We provide full documentation and are able to operate under the primary agency's client protocols.
RoyalCare Health Services carries comprehensive general liability insurance and WSIB coverage for all staff placed under partnership agreements. Certificate of insurance documentation is provided to all partner organisations as part of the onboarding process. We can accommodate specific insurance requirements as part of a Master Service Agreement (MSA) negotiation.
RoyalCare maintains a 24/7 staffing line specifically for urgent coverage requests from partner organisations. We maintain a pool of pre-screened, pre-oriented staff available for same-day or next-day deployment across our 82 Ontario service cities. Partner organisations are assigned a dedicated account manager with a direct line for urgent requests.
Yes. RoyalCare serves communities across Northern Ontario including Greater Sudbury, Thunder Bay, Sault Ste. Marie, North Bay, Timmins, and Elliot Lake. We understand the unique workforce challenges in northern communities and have established caregiver networks in these regions. Contact us to discuss specific northern location requirements.
We provide itemised invoicing by role, shift, date, and location β€” formatted to meet the reporting requirements of government and institutional clients. Regular utilisation reports, compliance documentation, and credential verification summaries are available on a schedule agreed with each partner. All billing terms are established transparently in the Service Agreement prior to any placement.

Need to discuss a specific RFP or contract?

Our team has experience responding to Ontario government and institutional procurement processes. Call us directly β€” we will get the right person on the phone immediately.

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Request Received!

Thank you. A RoyalCare coordinator will reach out within one business day.
Urgent: 647-557-2986